Up to 46% reduced churn. Our customer KPIs show that a platform from Bright creates loyal and more engaged customers, which in turn reduces your churn.
Fewer calls
20% less calls to customer service. Bright's platform provides your customers with access to self service. Simple and quick answers reduce the number of calls to your customer service, ergo you reduce your costs.
Rising retention
66% retention in the platform makes the app a most prioritized channel catering for proven success in the marketing of services and added value to your customers.
Next generation customer experience
You will see a great impact on churn, reduced number of calls to customer service but more importantly – upsell and customer loyalty and lifetime value.
With up to 66% retention rate, the app quickly becomes one of your most important channels for revenue generation and making sure your customers stay longer.
Proven user engagement - increased revenue!
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Our app is filled with smart features that optimize your customers' consumption, saving them time and money.
